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Disturbing news that a pensioner has posted about his “disappointing” experience at Wales’s biggest airport and that staff should show more “awareness” with him and his wife being barred from a flight, only underlines previous controversies about it which have been revealed by The Eye.
A Rory Cleary explained his appalling experience at Cardiff Airport (CA).
His wife has a bad back and rather than stand in a queue they sat in the only seating available with a good view of the gate. However there was no announcement in the area that the service to Dublin was to depart, and they were not allowed to board.
He declared: “Yes it was our fault but a little more awareness from staff would have been helpful…£300 down with hotel and new flight booking. Oh well!”.
But this is not the first time that CA has hit the headlines for all the wrong reasons.
For example aviation experts condemned news that £206 million pounds of taxpayers’ money was to be spent on propping up the ailing airport, highlighting as it did mounting alarm about its future, and amid growing controversy over it being bought originally for millions of pounds when a Scottish equivalent was purchased for only £1.
The cash was to go to CA over a 10 year period, but one travel specialist told us: “This is throwing good money after bad. Travellers just don’t want to go there because it’s in the wrong place”.
Yet in announcing the enormous handout, Ken Skates, MS, Cabinet Secretary for Economy, Transport and North Wales appeared upbeat, proclaiming: “Cardiff Wales Airport (the Airport) is a vital element of Wales’ economic infrastructure, which has been estimated to generate over £200m in Gross Value Added (GVA) annually and support thousands of jobs in the South Wales region”.
However this huge grant also comes in the wake of other worrying information. The Eye divulged how one critic, who watched as events unfolded at CA, said: “I do really worry about the long term viability…”, different enthusiasts reported: “Unfortunately Cardiff is too close to Bristol…”, and “I wouldn’t call Cardiff a major airport…”.
A separate angry traveller has said, too, on CA’s Facebook (FB) page in the past, that he was “not happy” he now had to fly from “bloody Bristol”, while it has also been announced: “There has never been sufficient demand in the winter from Cardiff”.
A further tourist said: “I flew to Tenerife on 13th Dec from Cardiff. Only 45 of us on the flight”.
Huge concerns from flyers were put on other sites as well, after an internal service, which had been recently restored, was halted. Several years ago direct flights from CA to Belfast were introduced, operated by Eastern Airways, but, even though the flights were greeted with enormous fanfare, the route was later suspended.
A detractor has also said that questions should be asked of the Welsh Parliament/Senedd Cymru (WP/SC), while another stated that it was cheaper to fly from Bristol.
A further critic, included in his comments a spoof news report, with a remark from a CA executive: “Never mind, we will just apply to our pals at the WAG (Welsh Assembly Government, the former Welsh Government (WG)) for another massive donation of tax-payer cash.”. This is perhaps prescient in the circumstances!
These remarks appear to be borne out in the press. UK Aviation News has stated: “The future of Cardiff Airport (CWL/EGFF) has been thrown into doubt today following comments made by the Welsh Labour-controlled Government that owns the airport”. The remarkable events at CA have even been the subject of our satirical writer Edwin Phillips.
They are set against a picture of thriving airports in Scotland, which are almost the same distance apart as CA and Bristol Airport (BA).
The time taken travelling between Edinburgh and Glasgow airports is over an hour, while it is just 18 minutes more between CA and BA, yet both are successful because their services complement each other rather than compete.
It is clear that BA is popular with fliers, unlike CA. Another aviation expert told us: “This (an expansion at BA) might be positive for Bristol, but it is TERRIBLE for Cardiff. I just don’t see how it can survive”.
A further one said: “Coming on top of everything else, this may be the death knell for Cardiff Airport. It is just in the wrong place”.
Meanwhile, in stark contrast to the fanfare from senior officials, politicians, and the mainstream media in Wales when a link-up was announced between CA and the state-run Qatar Airways (QA), the former Welsh Deputy Minister for Climate Change, Lee Waters, MS, acknowledged that providing incentives to airlines (as they did with QA) is against climate change policies.
He admitted to other WP/SC politicians: “I don’t think that subsidising and encouraging (air travel) is in keeping with the challenge of climate change that we have and that the Prime Minister is trying to claim great international leadership on; I think it is a contradiction”
Other politicians, however, were disconcerted by this proclamation, as well as the announcement from Mr Skates. The Conservative shadow Minister for Transport Natasha Asghar, MS, said: “The minister’s comments were somewhat surprising given the number of taxpayer handouts Cardiff Airport has received since being taken into public ownership … It is a little hypocritical of Labour to say subsidising air travel is a bad thing, when they’ve pumped in hundreds of millions of pounds of taxpayer cash, and continue to do so, into their failed vanity project.
“If Labour ministers are planning to stop subsidising Cardiff Airport because it flies in the face of climate change, then it raises some serious questions over its future. I have no doubt that Cardiff Airport could become a thriving transport hub but after this latest intervention its future is now hanging by a thread”.
The growth at BA, and the recent distressing news, cast a critical light on the purchase of CA using millions of pounds of public money in the first place. It was bought by the WG in 2013 for £52 million, while the Scottish Government (SG) purchased Glasgow Prestwick Airport (GPA) for just £1, yet a valuation of Cardiff’s in the years which followed said it was worth only £15 million.
Since the public acquisition, the WG has provided over £130 million in support in the form of loans and equity investment (even before the official announcement of another £206 million). There has also been around £3 million in subsidies for the Cardiff to Anglesey air link as well as unknown amounts of incentives to airlines, some of which pulled out as soon as the money stopped.
However in December 2012, the First Minister of Wales (FMW) at the time, Carwyn Jones, had said, when the airport was about to be obtained, that it should make a “return to the Welsh taxpayer”.
Plaid Cymru (Plaid) welcomed the news that CA was to be taken into public ownership, and stated that it needed to be a “shop front” for Wales, but the Conservatives (C) demanded evidence that nationalisation would provide value, and the Liberal Democrats (LD) warned it would become a “money pit” for public funds, which could have been proved true.
Despite the cash lavished on it, the airport has still failed to achieve success compared to other regional airports, and languished at the very bottom of the league table.
CA passenger numbers plunged by 87 per cent during the height of the pandemic, with travellers there falling from 1,656,085 in 2019 to just 219,984 in 2020. Southampton Airport suffered an 83.4 per cent decline, London City Airport saw a drop of 82.3 percent in passenger figures, with numbers at Leeds-Bradford Airport going down by 81.2 per cent.
Yet the man in charge blamed the WG, even in the face of ministers spending millions of pounds to keep his airport afloat.
The CEO of CA, Spencer Birns told a committee at the Welsh Parliament/Senedd Cymru (WP/SC): “There was more traffic handling at other airports than there was at Cardiff, but then don’t forget we’ve been in a position in Wales where, and quite rightly so, the government have been so heavily focused on the health of the nation, that actually encouraging people not to travel overseas has been a major factor in the Welsh government’s approach”.
Perhaps another major factor might be that a change of approach is needed at controversial CA, if a pensioner with a bad back was refused boarding for a flight, and her husband has said that staff need to show “more awareness”…
Details of our Editor, Welshman Phil Parry’s astonishing career (including being the first to reveal uncomfortable facts such as these) as he was gripped by the rare neurological condition Hereditary Spastic Paraplegia (HSP), have been released in a major book ‘A GOOD STORY’. Order it now!
Regrettably publication of another book, however, was refused, because it was to have included names.
